Privacy Policy

At Van Metre, customers are our most valuable asset. We recognize that building a long-term business relationship with you depends a great deal on trust. This trust begins with our commitment to respecting you as well as protecting your privacy.

We’ve structured our website so that, in general, you can visit Van Metre without identifying yourself or revealing any personal information. Once you choose to provide us with personally identifiable information (name, address, e-mail address, phone number, etc.) you can be assured that it will only be used to support your customer relationship with Van Metre.

Our privacy statement covers three main areas: Awareness, Choice, and Security. Please keep in mind that Van Metre’s privacy practices may vary as required by local laws and policies.

1. Awareness

Van Metre provides this Online Privacy Statement to make you aware of our privacy practices and of the choices you can make about the way your information is collected and used.

What information we collect

In order to tailor our communications to you and continuously improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences. 

How we use the information

Van Metre uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate with you, update you on services and benefits, and personalize our website for you.

From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt-out of receiving such direct marketing or market research contact. We will also follow local requirements, such as allowing you to opt-in before receiving unsolicited contact, where applicable.

Whom we share the information with

Van Metre will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with other Van Metre entities and/or business partners who are acting on our behalf for the uses described above. Such Van Metre entities and/or business partners also have appropriate privacy policies with respect to the use of this data.

This site is also monitored by one or more third-party monitoring software(s) and may capture information about your visit that will help us improve the quality of our service. You may control the data being collected from your visit by visiting https://sitespyiq.com through a universal consumer options page located at https://sitespyiq.com/Unsub/unsub.html.

2. Choice

Van Metre will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us.

If permitted by law, your permission is secured first, should we ever share your information with third parties that are not acting on our behalf and governed by our privacy policy.

3. Security

To protect against unauthorized access, use, or disclosure and to maintain data accuracy we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data.

Additional Information

Links to Third Party Websites

Links to third party websites are provided solely as a convenience to you. If you use these links, you will leave the Van Metre website. Van Metre has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, Van Metre does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk.

How Van Metre Uses Cookies

A cookie is a piece of text asking permission to be placed on your computer’s hard drive. If you agree, then your browser adds the text in a small file. The purpose of a cookie is to help us analyze web traffic or let us know when you visit a particular site. Cookies allow a web application to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes and dislikes.

The Van Metre website uses temporary cookies as part of the customer web navigation experience, tracking unique IDs for that particular website session only. This cookie, by itself, only tells us that a previous visitor has returned. If you deny the cookie, you can still use the site anonymously.

Overall, cookies help us give you a better website to use, by letting us monitor what’s working and what isn’t through site traffic analysis. Van Metre wants to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you, other than the data you chose to share with us. Van Metre works to continuously improve your web experience and our personal data privacy policy and practices.

Call Recording

Van Metre tracks and records incoming customer calls through a third-party vendor. Said platform collects information on callers that call our Van Metre Design+Build Line (1) the caller’s phone number; (2) the name displayed on the Caller ID (when available); (3) call recordings and transcripts of calls you place to us; and (4) other data that may be correlated through our systems (for example, data from CRM systems). The data is collected in order to display relevant caller information related to an incoming phone call. 

Pricing, homesite availability and appointment availability are all subject to change without notice. Images, renderings and site plan drawings are used for illustrative purposes only and should not be relied upon as representations of fact when making a purchase decision. Please contact us for details.